Effective Date: 11.01.2019
Business Name: Oxford and Lee, LLC
Website: www.shopoxfordlee.com
Business Address: 103 N Main Street, Salisbury, NC 28146
Contact Email: [email protected]
Contact Phone: 704.431.4070

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1. AGREEMENT TO TERMS

These General Terms and Conditions (“Terms”) govern your access to and use of our website (the “Site”), including purchases of retail merchandise and tuxedo/suit rentals.

By accessing the Site, creating an account, placing an order, or reserving rental items, you agree to be legally bound by these Terms.

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2. ELIGIBILITY

You must be at least 18 years old or the age of majority in North Carolina to place an order or enter into a rental agreement.

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3. PRODUCTS (RETAIL SALES)

3.1 Product Descriptions

We strive for accuracy in product images and descriptions. However:
    •    Colors may vary due to screen settings.
    •    Sizing may vary by designer.
    •    We do not guarantee all descriptions are error-free.

3.2 Pricing
    •    All prices are listed in U.S. Dollars.
    •    Prices are subject to change without notice.
    •    We reserve the right to correct pricing errors.
    •    Applicable North Carolina sales tax will be added.

3.3 Order Acceptance

We reserve the right to refuse or cancel any order due to:
    •    Inventory shortages
    •    Payment issues
    •    Suspected fraud
    •    Pricing errors

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4. TUXEDO AND SUIT RENTALS

4.1 Rental Reservation

Rental reservations require:
    •    A signed rental agreement
    •    Required measurements
    •    A deposit or full payment (as specified at checkout)

4.2 Payment Terms
    •    Rental balances must be paid before pickup.
    •    Security deposits may be required.
    •    Late fees apply for overdue returns.

4.3 Fittings

We recommend professional fittings to ensure proper sizing. We are not responsible for fit issues resulting from incorrect measurements provided by the customer.

4.4 Care and Responsibility

You are responsible for rented garments from pickup until return. You agree to pay for:
    •    Loss or theft
    •    Excessive damage beyond normal wear
    •    Permanent staining
    •    Failure to return items

Replacement cost will be determined at our discretion based on retail value.

4.5 Late Returns

Late returns may result in:
    •    Daily late fees
    •    Replacement charges after a specified grace period

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5. SHIPPING AND LOCAL PICKUP
    •    Retail items may be shipped or picked up in-store.
    •    Rental items may require in-store pickup unless otherwise arranged.
    •    Shipping timelines are estimates and not guaranteed.
    •    Risk of loss transfers upon delivery confirmation.

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6. RETURNS AND EXCHANGES (RETAIL)

Returns are subject to our Return Policy:
    •    Items must be returned within [X] days.
    •    Items must be unworn, unwashed, and in original condition with tags attached.
    •    Formalwear, special orders, altered garments, and final sale items are non-returnable.
    •    Refunds will be issued to the original payment method.

Rental items are not eligible for refunds once the rental period begins.

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7. ALTERATIONS

Alterations are final sale and non-refundable. We are not responsible for fit issues once alterations are completed and accepted.

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8. INTELLECTUAL PROPERTY

All content on this Site — including logos, branding, photography, product styling, and written content — is owned by Oxford and Lee, LLC or its licensors and is protected by intellectual property laws.

Unauthorized reproduction or commercial use is prohibited.

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9. USER CONTENT (REVIEWS & SOCIAL MEDIA)

If you submit reviews, photos, or tag us on social media:
    •    You grant us a royalty-free license to repost and use such content for marketing.
    •    You represent that you own the rights to the content.
    •    We reserve the right to remove inappropriate content.

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10. DISCLAIMER OF WARRANTIES

The Site and products are provided “as is” and “as available.”

We disclaim all implied warranties, including merchantability and fitness for a particular purpose, to the fullest extent permitted under North Carolina law.

We do not guarantee uninterrupted website operation.

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11. LIMITATION OF LIABILITY

To the fullest extent permitted by law:
    •    We are not liable for indirect, incidental, or consequential damages.
    •    Our total liability shall not exceed the amount paid for the product or rental giving rise to the claim.

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12. INDEMNIFICATION

You agree to indemnify and hold harmless Oxford and Lee, LLC, its owners, employees, and affiliates from any claims arising out of:
    •    Your breach of these Terms
    •    Damage to rental garments
    •    Your misuse of the Site

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13. PRIVACY

Your use of the Site is governed by our Privacy Policy, which explains how we collect and use personal information.

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14. GOVERNING LAW

These Terms are governed by the laws of the State of North Carolina.

Any disputes shall be resolved exclusively in the state or federal courts located in Rowan County, North Carolina.

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15. FORCE MAJEURE

We are not liable for delays or failures due to events beyond our reasonable control, including:
    •    Severe weather
    •    Supply chain disruptions
    •    Carrier delays
    •    Government actions

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16. MODIFICATIONS

We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of revised Terms.

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17. SEVERABILITY

If any provision is deemed invalid, the remaining provisions remain enforceable.

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18. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Oxford and Lee, LLC regarding use of the Site and related purchases or rentals.

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