Effective Date: 11.01.2019
Business Name: Oxford and Lee, LLC
Website: www.shopoxfordandlee.com
Location: Salisbury, North Carolina
Contact Email: [email protected]

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1. INTRODUCTION

Oxford and Lee, LLC (“Oxford and Lee,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
    •    Visit our website
    •    Make a purchase
    •    Reserve formalwear rentals
    •    Sign up for marketing communications
    •    Interact with us in-store or online

By using our website or services, you agree to the practices described in this Policy.

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2. INFORMATION WE COLLECT

A. Personal Information You Provide

We may collect:
    •    Name
    •    Email address
    •    Phone number
    •    Billing and shipping address
    •    Payment information (processed securely via third-party processors)
    •    Driver’s license information (for rental verification)
    •    Event details (wedding/prom dates)

B. Automatically Collected Information

When you visit our website, we may collect:
    •    IP address
    •    Browser type
    •    Device information
    •    Pages viewed
    •    Referral source
    •    Cookies and similar tracking technologies

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3. HOW WE USE YOUR INFORMATION

We use collected information to:
    •    Process orders and rental reservations
    •    Verify identity for formalwear rentals
    •    Communicate about orders or appointments
    •    Send marketing emails or promotions (with consent)
    •    Improve our website and customer experience
    •    Prevent fraud and protect our business

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4. PAYMENT PROCESSING

Payment information is processed securely through third-party payment providers. Oxford and Lee does not store full credit card numbers on our servers.

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5. SHARING OF INFORMATION

We do not sell your personal information.

We may share your information with:
    •    Payment processors
    •    Shipping carriers
    •    Website hosting providers
    •    Marketing platforms (email/SMS systems)
    •    Legal authorities when required by law

All service providers are required to safeguard your information.

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6. COOKIES & TRACKING

Our website may use cookies and similar technologies to:
    •    Improve user experience
    •    Analyze website traffic
    •    Personalize content
    •    Enable shopping cart functionality

You may disable cookies through your browser settings, though some features may not function properly.

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7. MARKETING COMMUNICATIONS

If you opt into marketing communications:
    •    You may receive emails or text messages about promotions, events, or new arrivals.
    •    You may unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

We do not send marketing messages without consent.

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8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet is 100% secure.

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9. DATA RETENTION

We retain personal information only as long as necessary to:
    •    Complete transactions
    •    Maintain required business records
    •    Comply with legal obligations
    •    Resolve disputes

Rental agreement information may be retained for fraud prevention and recordkeeping purposes.

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10. YOUR RIGHTS

Depending on your state of residence, you may have rights to:
    •    Request access to your personal information
    •    Request correction of inaccurate information
    •    Request deletion of certain data
    •    Opt out of marketing communications

To exercise these rights, contact us at: [email protected]

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).

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11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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12. CHILDREN’S PRIVACY

Our website is not directed toward children under 13. We do not knowingly collect personal information from children under 13.

Prom rental customers under 18 require parental or guardian consent.

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13. POLICY UPDATES

We may update this Privacy Policy periodically. Changes become effective upon posting to our website. Continued use of our website constitutes acceptance of updates.

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14. CONTACT US

Oxford and Lee, LLC
103 N Main St., Salisbury, North Carolina 28144
Email: [email protected]
Phone: 704.431.7040

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